User Level: Admin

Est. time of Setup: 10 Mins

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Link QuickBooks Desktop

After receiving your login information, you will need to login to

On the top right, click the down arrow to access Settings.

Once in Settings, click Companies on the left. You will see your locations listed.

Click Download QuickBooks Sync File next to the location you wish to link.

Download the sync file (.qwc file). 

Please Note: You will need a sync file for every user AND every computer using the Plate IQ sync and QuickBooks Desktop.

Log in to QuickBooks:

  • Make sure QuickBooks Desktop is running with the same Company File you're attempting to sync with Plate IQ (this company file should be the only one open in QuickBooks if you have a secondary file open, the installation won't work). 
  • Make sure you are logged in as an ADMINISTRATOR for the QuickBooks account. 

Find the recently downloaded *.qwc file within your Downloads folder, and double-click on it.

Confirm your Plate IQ restaurant name in the Name field, and click OK

Select the option: Yes, always; allow access even if QuickBooks is not running.

A prompt will ask you to verify the selection. Click Yes.

You will need to select a user from the dropdown.

Click Continue. A pop up will give show a final summary. Click Done.

The QuickBooks connector will automatically open. Type your Plate IQ account password in the Password field and hit the Enter key

Click Yes to save the password.

To finalize the sync, Click on the checkmark on the far left next to PIQ Sync.

Click Update Selected. Your sync will then run and finish.