Frequently Asked Questions
Yes. ACH transactions through Plate IQ are limited to $30,000. If you create a payment for a higher amount, the system will automatically send the payment a...
Thu, Dec 5, 2019 at 3:43 PM
No. Plate IQ sends checks from your bank account, not through a Plate IQ clearing account. You can see through your bank's portal or on your bank statem...
Wed, Mar 13, 2019 at 2:58 PM
Payments will be processed by check run. ACH: Payments are debited immediately from your account. ACH will pull one transaction from your account per...
Thu, May 18, 2023 at 10:34 AM
Yes, follow the steps below to customize the signature on your checks. Click on Settings on your Home page. In the Settings menu on the left-hand side...
Fri, May 26, 2023 at 2:21 PM
Yes, for certain banks. We can produce a file for Chase and Bank of America that you can upload to your portal manually. We also support a more direct integ...
Wed, Mar 13, 2019 at 3:04 PM
Below are the default timeframes and dollar limits for Plate IQ VendorPay. Individual accounts may have different thresholds. CheckACHVirtual Card How ...
Thu, May 18, 2023 at 10:36 AM
No. Plate IQ does not take possession of funds when paying via check or ACH.
Wed, Mar 13, 2019 at 3:23 PM
The vendor account number as configured in Vendors->Accounting->Accounting->Location Account Number will be included on the check stub. If you woul...
Wed, Mar 13, 2019 at 4:02 PM
No. Checks are sent via USPS. We do not know when the vendor receives a check. If USPS returns the payment, it would be sent to the return address provided ...
Wed, Mar 13, 2019 at 4:00 PM
The remit to address can be changed from Vendors->Overview->Remit To.
Wed, Mar 13, 2019 at 4:08 PM