To merge invoices please follow the steps below: 


  1. First select the invoice that needs merging, it will usually have a note on the Issue column of "Missing one or more pages" 
  2. Once you have selected the invoice, click on "More" option
  3. Click on "Merge Invoices", as shown below:
  4. It will now let you navigate through the invoices to select the invoices that need to be merged.
  5. When selecting the invoices that need to be merge, select the option of "Add to merge" 
  6. Once all the pages have been added, select "Finish merge" 
  7. It will give you the number of pages that have been added to merge and to confirm if this is correct
  8. Select "Ok" 


Once all the pages have been merged, please make sure to tag @supportPlateIQ to the invoice or add the missing items. Since merging the invoices will only merge the invoice images and not the actual data.