My Account

How do I reset my password?
There are two ways to reset your password within Plate IQ. Login Page: To reset your password, click on Forgot Password. Enter you...
Mon, Apr 19, 2021 at 1:58 PM
How to Add or Remove a user in Plate IQ
Create Users from Plate IQ on Vimeo. Add UserĀ  On the top right, click the down arrow to access Settings. Once in Settings, click Manager Users ...
Fri, Sep 16, 2022 at 12:09 PM
How to Change User Roles
Plate IQ allows selective permissions for every user in a specific restaurant location. To add/edit a user permission, simply click on RoleĀ and sel...
Thu, Aug 17, 2023 at 2:18 PM
Ottimate Account Preferences
Edit your email preferences HERE and select the Ottimate notifications you would like to receive in your inbox. General Settings: Show Vendor ID, Vend...
Thu, Feb 29, 2024 at 5:54 PM
Plate IQ Beta Features
At Plate IQ we are always trying new things to empower our users. We offer multiple different beta features in the settings page and are always updating it ...
Thu, Aug 17, 2023 at 2:30 PM
How to Create a Custom Role
The Custom Role Manager is an advanced feature that allows the creation of unlimited user roles with their own custom permissions. Click into your usern...
Thu, Oct 8, 2020 at 12:22 PM
Departments
Please note: If this your first time using Departments, please reach out to support or your account manager to ensure the configuration is setup properly. ...
Wed, Mar 17, 2021 at 6:03 PM
CSV Uploads
You can now upload a CSV file from your accounting software directly into Plate IQ. You are also able to export from Plate IQ. Available Uploads: Char...
Thu, Aug 17, 2023 at 5:42 PM